Supporters making the trip to west London for our 2023/24 Premier League opener against Brentford at the Gtech Community Stadium on Sunday should be aware of the following information…
A reminder that we kick-off at 2pm, with gates opening at 12.30pm. Supporters are advised to arrive at the stadium at least one hour before kick-off.
Supporters are asked to take particular note of the information regarding the unauthorised use of tickets which can be found below. Supporters without tickets should not travel to the stadium.
Getting to Gtech Community Stadium
Visiting supporters requiring step-free access are advised to use Kew Gardens for District line services. London Overground services to the station are likely to be affected by industrial action. The station is approximately a 15-minute walk from the stadium.
Supporters are strongly advised to use TfL’s Journey Planner to plan their journey in advance.
The five stations open on the day are all located within a 20-minute walking distance (please see map below, noting that it includes the three stations referenced above that will be closed or affected by industrial action).
Stations within a 10-minute walking distance
Gunnersbury (District line) (Not step-free)
Stations within a 20-minute walking distance
Kew Gardens (District line) (Step-free)
Chiswick Park (District line) (Not step-free)
Acton Town (District and Piccadilly lines) (Step-free)
South Ealing (Piccadilly line) (Not step-free)
Ticket Office
Supporters collecting tickets can do so from the Main Ticket Office, located next to Entrance A of the South Stand. Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.
Refreshments
Kiosks in the visitors’ section will be serving a wide range of food, including vegetarian and vegan options, as well as alcoholic and soft drinks.
Cashless payments
Brentford Community Stadium is a cashless venue. All major debit and credit cards are accepted.
Flags and banners
Flags and banners no larger than 2x1m are permitted in the visitors’ section, providing they contain no offensive or inflammatory content. Supporters wishing to bring larger flags must obtain approval in advance by emailing enquiries@brentfordfc.com.
Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.
Bag Policy
Supporters are advised not to bring any bags to Gtech Community Stadium. Only bags of A4 size (297mm x 210mm) or smaller will be permitted and will be searched on entry.
Spurs respects
We are proud of our superb and loyal support at home and away.
We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.
The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.
Reporting anti-social behaviour
To report an incident at Gtech Stadium, please notify the nearest steward or text ‘BFC’ to 62277 with a description and location of the incident as soon as possible. Supporters can also scan the QR code located on the sticker on the back of the seat in front of them. Should you not feel comfortable reporting an incident during the match, please email report@brentfordfc.com
Unauthorised use of tickets
Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club’s Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.
Supporters unable to attend
Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club will make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.
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